Terms of Service

1. Agreement

By creating an account or using the Services, you agree to be bound by these Terms on behalf of yourself and the organization you represent. If you do not agree, do not use the Services.

2. The Services

Instant Signer provides email signature management software that lets you design, deploy, and govern email signatures across Microsoft 365, Google Workspace, Exchange, and SMTP. We may update, improve, or modify the Services from time to time.

3. Accounts and eligibility

• You must provide accurate account information and keep it current.
• You are responsible for safeguarding your account credentials.
• You must have authority to bind your organization to these Terms.

4. Subscriptions and billing

The Services are billed per managed email account on a monthly or annual basis. Fees are charged in advance and are non-refundable except as required by law. Failure to pay may result in suspension or termination. You can manage your subscription from the billing portal.

5. Free trials

We may offer a free trial. At the end of the trial, your subscription will continue only if you choose to subscribe. We may modify or discontinue trials at any time.

6. Acceptable use

Your use of the Services must comply with our Acceptable Use Policy. You may not use the Services to send spam, infringe rights, or violate law.

7. Customer data

You retain all rights to the data you provide. You grant us a limited license to process it solely to provide the Services, as described in our Privacy Policy and Data Processing Agreement.

8. Intellectual property

We and our licensors own all rights in the Services, including software, designs, and trademarks. These Terms do not grant you any rights to our intellectual property except the limited right to use the Services.

9. Service levels and support

We aim to provide a reliable, available service as described in our Service Level Agreement, and we provide support through the channels listed on our Contact page.

10. Disclaimers

The Services are provided “as is” and “as available” without warranties of any kind, to the maximum extent permitted by law.

11. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, or consequential damages, and our aggregate liability is limited to the fees paid by you in the twelve months preceding the claim.

12. Termination

Either party may terminate for material breach not cured within 30 days. You may cancel at any time; upon termination, your right to use the Services ceases and we will handle your data per the DPA.

13. Changes to these Terms

We may update these Terms from time to time. We will notify you of material changes, and continued use after changes take effect constitutes acceptance.

14. Contact

Questions about these Terms? Email legal@instantsigner.com.